Waterloo Design
In this busy mode we all seem to be in lately, I wanted to let you know that your employees are stellar! Your team is on the ball! Everyone I have contacted or as contacted me has been professional, articulate, polite and timely. Hats off to you for assembling a winning combination. It's a pleasure doing business with professionals.
Regards,
Michael Grout
Waterloo Design.
"Thanks a million, Bill helped me out in a jam today. Got in and out in less than a half hour! You called it a quick fix, I called it a life-saver! You guys at Signature Mac are great! I'll be back."
Bill Frauhiger
"Everyone at Signature Mac was helpful with my purchase of two macs and making sure everything was up and running. But I believe the greatest value they bring is in the follow up service. You can't put a price tag on being able to call with a question, and immediately get a live person who can really help. They are always friendly and always seem to be able to answer my question or solve a problem. This personal service is Fort Wayne's best kept secret."
Susan Imler
"I brought in my MacBook Pro that was failing the boot process. The diagnostic was completed quickly. My requests for updates were answered promptly and professionally. The entire service process was completed expeditiously, and most importantly, correctly. It is great to have a full service Apple store in Fort Wayne, and I highly recommend them. When I need new Apple hardware, or another repair, I will go to Signature Mac."
Thanks, Don Weikle |
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"Congratulations on the grand opening of your new store and service center! My wife, Jeannie, and I enjoyed the Slow Ride BBQ lunch and met two friendly couples while eating. And Taylor sold us a box of Girl Scout cookies, reminding us of the days in the sixties, when our daughter sold the cookies. Ever since it has been a ritual for us to get the sales pitch and buy. Taylor was a delight.
I appreciate the service your folks provided my Mac OS X v.10.3 Panther and look forward to the future with Signature Mac. We would like a Mac Book for when we travel, but can not justify the cost of a new one. I would like to be on a list for a used Mac Book for when we are travel. Best wishes in your new location."
Jim Pender
Unity Performing Arts Foundation
"Unity Performing Arts Foundation would like to take the opportunity to thank Signature Mac for their excellent customer service. We have found that you listen to our problems carefully and go the extra mile to satisfy your customers. Recently, one of the staff of UPAF went to pick up one of our computers following a repair and the computer was not yet ready. Signature Mac took the time deliver the computer personally the  next day.
Marshall White
and the
UPAF Staff
"Signature Mac was a tremendous help in helping me buy my first Apple computer! After a lot of research I decided to buy my iMac at Signature Mac. Bill took the time to answer every question I had with tremendous patience. Bill was extremely informative, professional, and very helpful. The ability to be able to get answers to all your questions with a phone call is great! I really love my iMac. The entire experience was very enjoyable thanks to Bill and Signature Mac."
Chris Swim |
